Compare Reputation Loop and Salesforce CRM - Apr 2024

Shlomi Lavi

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Bottom Line: Which is Better - Reputation Loop or Salesforce CRM?

Reputation Loop is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Reputation Loop (81/100). Salesforce CRM offers users more features (21) than Reputation Loop (7). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Reputation Loop Vs. Salesforce.com

Reputation Loop: Reputation Loop™ was born from the necessity to automate our manual process required for our own consulting business. Prior to Reputation Loop, business owners manually requested feedback from customers via a review card. At this time, this was the only way for business owners to discover how they were doing, a method that proved to be inefficient ...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? Reputation Loop or Salesforce?

The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Reputation Loop and Salesforce.

Reputation Loop price starts at $180 per month , On a scale between 1 to 10 Reputation Loop is rated 8, which is higher than the average cost of Reputation Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Reputation Management software cost.

Bottom line: Reputation Loop is more expensive than Salesforce.

Which software includes more/better features?

We've compared Reputation Loop Vs. Salesforce CRM based on some of the most important and required Reputation Management features.

Reputation Loop: Customer Experience Management, Campaign Management, Gamification, Response Management, Sentiment Analysis, Social Media Metrics, Reputation Management.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Reputation Loop's typical customers include: Small, medium and large size businesses, Salesforce is optimal for people as well as companies.