Reputology Vs ThoughtBuzz SMM (Sep 2021)

Shlomi LaviShlomi Lavi / Sep 03, 2021

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Bottom Line: Which is Better - Reputology or ThoughtBuzz SMM?

Reputology is more expensive to implement (TCO) than ThoughtBuzz SMM, ThoughtBuzz SMM is rated higher (90/100) than Reputology (80/100). Reputology offers more features (5) to their users than ThoughtBuzz SMM (4).

Looking for the right Reputation Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Reputology compares with ThoughtBuzz?

Reputology: Stay on top of what customers are saying, all the time. Reputology helps multi-location businesses monitor reviews & collect feedback so that they can make their business better. Engage unhappy customers quickly & track all the channels where customer feedback is happening: surveys, comment cards, Yelp, Google+, Facebook reviews, etc. And mak...

ThoughtBuzz: Social Media is everywhere! It has given voice to unknown, it has helped connect with lost family and friends, new talent is born every day on social media! With so many use cases, it is no doubt that Social Media is one of the key reasons for humongous amount of digital data. ThoughtBuzz was born to innovate with this data. We are here to help ...

Who's more expensive? Reputology or ThoughtBuzz SMM?

The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Reputology and ThoughtBuzz SMM.

Reputology price starts at $110 per user/month , on a scale between 1 to 10 Reputology is rated 6, which is similar to the average cost of Reputation Management software. ThoughtBuzz SMM price starts at $6 per user/month , when comparing ThoughtBuzz SMM to their competitors, the software is rated 2 - much lower than the average Reputation Management software cost.

Bottom line: Reputology is more expensive than ThoughtBuzz SMM.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Reputology Vs. ThoughtBuzz SMM based on some of the most important and required Reputation Management features. Reputology: Data Analysis Tools, Project Management, Customer Experience Management, Social Media, Reputation Management. ThoughtBuzz SMM: Data Filtering, Response Management, Sentiment Analysis, Social Media Metrics.

Target customer size

Reputology's typical customers include: Small, medium and large size businesses, The software is a viable solution for businesses of all sizes and a wide range of types.

Reputology

ITQlick rating
(4.9/5)

starts at $110 per user/month

Reputology is a reputation management software designed as an online platform for review management and monitoring. The software enables users to monitor, respond to, and analyze customers online reviews in rea...

Categories: Data Analysis Tools, Customer Loyalty, Social CRM, Brand Management.

ThoughtBuzz SMM

ITQlick rating
(4.6/5)

starts at $6 per user/month

ThoughtBuzz is a customer service and social media intelligence platform for businesses of all sizes. It offers such services as complaint monitoring, customer database, trouble ticketing, and others. The softw...

Categories: Campaign Management, Web analytics, Social Media, Reputation Management.

Compare specifications

Compare features

Reputology: 5 Features

Data Analysis Tools
Project Management
Customer Experience Management
Social Media
Reputation Management

ThoughtBuzz SMM: 4 Features

Data Filtering
Response Management
Sentiment Analysis
Social Media Metrics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Reputology
ITQlick rating
4.9/5
Score
80/100
Pricing
6/10
License pricing
$110 per user/month
Functionality
17
Compare
ThoughtBuzz
ITQlick rating
4.6/5
Score
90/100
Pricing
2/10
License pricing
$6 per user/month
Functionality
8
Reputada
ITQlick rating
4.7/5
Score
87/100
Pricing
4.6/10
License pricing
$39 per month
Functionality
4
ReviewBuzz
ITQlick rating
4.2/5
Score
87/100
Pricing
5.6/10
License pricing
$199 per month
Functionality
4
Critique
ITQlick rating
5/5
Score
84/100
Pricing
4/10
License pricing
$15 per month
Functionality
8
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.