Shlomi Lavi /
Apr 10, 2024
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Bottom Line: Which is Better - ResponseQue.com or Salesforce CRM?
ResponseQue.com is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than ResponseQue.com (78/100). Salesforce CRM offers users more features (21) than ResponseQue.com (0). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ResponseQue.com Vs. Salesforce.com
ResponseQue.com: ResponseQue.com is an online customer service app for your website that has the unique ability to automatically answer your frequently asked questions quickly and accurately. ResponseQue learns how to answer simply by keeping track of your responses and over time it can reduce your inbox by as much as 80%. ResponseQue is a complete customer support...
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? ResponseQue.com or Salesforce?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ResponseQue.com and Salesforce.
ResponseQue.com price starts at $97 per license , On a scale between 1 to 10 ResponseQue.com is rated 8, which is higher than the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: ResponseQue.com is more expensive than Salesforce.
Which software includes more/better features?
We've compared ResponseQue.com Vs. Salesforce CRM based on some of the most important and required CRM features.
ResponseQue.com: We are still working to collect the list of features for ResponseQue.com.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
ResponseQue.com's typical customers include: Small businesses and start ups, Salesforce is optimal for people as well as companies.