Compare Retail Hero and LightSpeed - Mar 2022

Shlomi LaviShlomi Lavi / Mar 10, 2022

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Bottom Line: Which is Better - Retail Hero or LightSpeed?

LightSpeed is more expensive to implement (TCO) than Retail Hero, LightSpeed is rated higher (93/100) than Retail Hero (76/100). LightSpeed offers more features (20) to their users than Retail Hero (5).

Looking for the right Point of sale solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Retail Management Hero compares with LightSpeed?

Retail Management Hero: Founded in 2014 in Northern California, Retail Management Hero is a privately-owned software development company focused on continually innovating retail in ways that empower retailers with intuitive point-of-sale (POS) solutions that simplify and streamline store management. The company’s flagship product, Retail Management Hero (RMH) point-of-sal...

LightSpeed: LightSpeed, a leading technology company that is reinventing the retail experience for iGeneration shoppers, today announced the closing of a US$30 million investment from Accel Partners. We produce the most compelling retail business solution on any platform and help retailers attain their business aspirations. We are seeking out talented profes...

Who's more expensive? Retail Hero or LightSpeed?

The real total cost of ownership (TCO) of Point of sale software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Retail Hero and LightSpeed.

Retail Hero price starts at $150 per user/month , on a scale between 1 to 10 Retail Management Hero is rated 2, which is much lower than the average cost of Point of sale software. LightSpeed price starts at $69 per month , when comparing LightSpeed to their competitors, the software is rated 2 - much lower than the average Point of sale software cost.

Bottom line: Retail Hero cost is around the same cost of LightSpeed.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Retail Hero Vs. LightSpeed based on some of the most important and required Point of sale features. Retail Hero: Customer Relationship Management, Email Marketing, Order Fulfillment, eCommerce, Inventory Management. LightSpeed: Customer Database, Email Marketing, Bar Code Scanning, Credit Card Processing, Discounts.

Target customer size

Retail Hero's typical customers include: Small businesses and start ups, LightSpeed is an ideal product for all retail businesses of small and medium size.

Retail Hero

ITQlick rating
(2.8/5)

starts at $150 per user/month

Retail Management Hero is a cloud-based as well as on-premise retail point of sale software solution. The software has inventory management features too such as serial number tracking, loss prevention, and dete...

Categories: Bookstore POS, Cell Phone Store POS, Clothing Store Inventory POS, Convenience Store POS.

LightSpeed

ITQlick rating
(4.2/5)

starts at $69 per month

LightSpeed software is a point of sale solution that helps retailers run their businesses. The solution has a number of capabilities that include merchant services that manage all transactions from one place an...

Categories: CRM, Inventory Management, Bookstore POS, Cell Phone Store POS, Clothing Store Inventory POS.

Compare specifications

Compare features

Retail Hero: 5 Features

Customer Relationship Management
Email Marketing
Order Fulfillment
eCommerce
Inventory Management

LightSpeed: 20 Features

Customer Database
Email Marketing
Bar Code Scanning
Credit Card Processing
Discounts
Gift Cards
Mobile POS Capability
Print Receipt
Receipt Notes
Refunds
Returns
Revenue Totals
Shipping/Delivery Setup
Accounting Integration
Barcode Integration
Inventory Optimization
Purchasing
RFID Integration
Traceability
Vendor Managed Inventory
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Retail H...
ITQlick rating
2.8/5
Score
76/100
Pricing
2/10
License pricing
$150 per user/month
Functionality
21
Compare
LightSpeed
ITQlick rating
4.2/5
Score
93/100
Pricing
2.6/10
License pricing
$69 per month
Functionality
44
Toast PO...
ITQlick rating
4.3/5
Score
98/100
Pricing
2.8/10
License pricing
$165 per month
Functionality
10
Clover
ITQlick rating
3.7/5
Score
91/100
Pricing
6/10
License pricing
$9.95 per month
Functionality
5
Review
PHP Poin...
ITQlick rating
4.7/5
Score
91/100
Pricing
2.8/10
License pricing
$28.25 per month
Functionality
19

Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.