Shlomi Lavi /
Sep 24, 2022
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Bottom Line: Which is Better - REthink or CXM Recording?
REthink is more expensive to implement (TCO) than CXM Recording, and REthink is rated higher (82/100) than CXM Recording (80/100). CXM Recording offers users more features (11) than REthink (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
REthink Vs. CXM
REthink: REthink CRM is changing the way real estate professionals do business by harnessing the force.com platform. In an industry where your value depends on your ability to stay connected with your clients and listings, it is essential to have an application that is advanced enough to manage everything from your leads all the way to your transactions yet...
CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface.
The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...
Who is more expensive? REthink or CXM Recording and Quality Monitoring?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for REthink and CXM Recording and Quality Monitoring.
REthink price starts at $120 per user/month , On a scale between 1 to 10 REthink is rated 4, which is lower than the average cost of CRM software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: REthink is more expensive than CXM Recording and Quality Monitoring.
Which software includes more/better features?
We've compared REthink Vs. CXM Recording based on some of the most important and required CRM features.
REthink: We are still working to collect the list of features for REthink.
CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
The software is a viable solution for businesses of all sizes and a variety of types. Creedenz CXM is best suited for small business and medium business in the healthcare sector.