Compare REthink and Oracle Service Cloud - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - REthink or Oracle Service Cloud?

Oracle Service Cloud is more expensive to implement (TCO) than REthink, and Oracle Service Cloud is rated higher (83/100) than REthink (82/100). Oracle Service Cloud offers users more features (3) than REthink (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

REthink Vs. Oracle Corporation

REthink: REthink CRM is changing the way real estate professionals do business by harnessing the force.com platform. In an industry where your value depends on your ability to stay connected with your clients and listings, it is essential to have an application that is advanced enough to manage everything from your leads all the way to your transactions yet...

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Who is more expensive? REthink or RightNow CX?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for REthink and RightNow CX.

REthink price starts at $120 per user/month , On a scale between 1 to 10 REthink is rated 4, which is lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 REthink is rated 4, which is lower than the average cost of CRM software.

Bottom line: RightNow CX is more expensive than REthink.

Which software includes more/better features?

We've compared REthink Vs. Oracle Service Cloud based on some of the most important and required CRM features.

REthink: We are still working to collect the list of features for REthink.

RightNow CX: Customer Service, Marketing Automation, Sales Automation.

Target customer size

The software is a viable solution for businesses of all sizes and a variety of types. The software is a viable product for all business sizes and in a wide range of industries.