Shlomi Lavi /
Mar 07, 2022
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Bottom Line: Which is Better - Returngoods or Slack?
Returngoods is more expensive to implement (TCO) than Slack, and Slack is rated higher (100/100) than Returngoods (50/100). Slack offers users more features (5) than Returngoods (0). There is a clear winner in this case and it is Slack!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Returngoods Vs. Slack
Returngoods: Returngoods is a leading Enterprise Collaborative Reverse
Commerce solution. Returngoods Hosted Platform enables
manufactures, distributors, suppliers, and outsourcing business
partners to collaborate and efficiently manage the complete
reverse commerce process. The solution can streamline the most
complicated business processes and provides l...
Slack: Slack is a messaging app for teams. It brings all your communication in one place, integrating with the tools and services you use every day. Slack is free to use for as long as you want, with teams big and small. Slack is on a mission to make your working life simpler, more pleasant and more productive.
Who is more expensive? Returngoods or Slack?
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Returngoods and Slack.
Returngoods price starts at $29.99 per user/month , On a scale between 1 to 10 Returngoods is rated 4, which is lower than the average cost of Customer Service software. Slack price starts at $6.67 per month , When comparing Slack to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.
Bottom line: Returngoods is more expensive than Slack.
Which software includes more/better features?
We've compared Returngoods Vs. Slack based on some of the most important and required Customer Service features.
Returngoods: We are still working to collect the list of features for Returngoods.
Slack: Document Management, Project Management, Task Management, Document Publishing, Document Versioning.
Target customer size
Returngoods's typical customers include: SMBs, and Slack's target customer size include: Small, medium and large size businesses.