Shlomi Lavi /
Jul 23, 2022
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Bottom Line: Which is Better - REVE Chat or BirdEye?
BirdEye is more expensive to implement (TCO) than REVE Chat, and BirdEye is rated higher (89/100) than REVE Chat (82/100). BirdEye offers users more features (7) than REVE Chat (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
REVE Chat Vs. BirdEye
REVE Chat: Complete Website Engagement Software that provides Live Chat, Voice Call, Video Chat, Visitor Analytics and Proactive Chat with your website visitors
BirdEye: Monitor reviews, social channels, and surveys in one place. Solve problems before they become problems. Promote authentic reviews across the web to reach more prospective customers and drive more traffic. Dive beneath feedback with Natural Language Processing (NLP) insights to uncover root cause driving customer sentiment, and make improvements whe...
Who is more expensive? REVE Chat or BirdEye?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for REVE Chat and BirdEye.
REVE Chat price starts at $13.50 per agent/month , On a scale between 1 to 10 REVE Chat is rated 2, which is much lower than the average cost of Chat software. BirdEye price starts at $3,000 per year , When comparing BirdEye to its competitors, the software is rated 8 - higher than the average Chat software cost.
Bottom line: BirdEye is more expensive than REVE Chat.
Which software includes more/better features?
We've compared REVE Chat Vs. BirdEye based on some of the most important and required Chat features.
REVE Chat: We are still working to collect the list of features for REVE Chat.
BirdEye: Dashboard, Customer Success, Campaign Management, Social Media, Sentiment Analysis.
Target customer size
REVE Chat's typical customers include: SMBs, and BirdEye's target customer size include: Small, medium and large size businesses.