Compare REVE Chat and Zoho CRM - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - REVE Chat or Zoho CRM?

Zoho CRM is more expensive to implement (TCO) than REVE Chat, and Zoho CRM is rated higher (98/100) than REVE Chat (82/100). Zoho CRM offers users more features (16) than REVE Chat (0). There is a clear winner in this case and it is Zoho CRM!

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

REVE Chat Vs. Zoho

REVE Chat: Complete Website Engagement Software that provides Live Chat, Voice Call, Video Chat, Visitor Analytics and Proactive Chat with your website visitors

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? REVE Chat or Zoho CRM?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for REVE Chat and Zoho CRM.

REVE Chat price starts at $13.50 per agent/month , On a scale between 1 to 10 REVE Chat is rated 2, which is much lower than the average cost of Chat software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: REVE Chat cost is around the same cost of Zoho CRM.

Which software includes more/better features?

We've compared REVE Chat Vs. Zoho CRM based on some of the most important and required Chat features.

REVE Chat: We are still working to collect the list of features for REVE Chat.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

REVE Chat's typical customers include: SMBs, Zoho CRM is focused on startup to medium firms in different markets.



REVE Chat

ITQlick rating
(4.6/5)

starts at $13.50 per agent/month

REVE Chat is a growing cloud-based Chat software, it is designed to support small and medium size business. REVE Chat received a rating of 4.6 from ITQlick team. The software cost is considered affordable (1/5...

Categories: Banking CRM, Casino CRM, Insurance CRM, Chat.

Zoho CRM

ITQlick rating
(4.2/5)

starts at $14 per user/month

Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Relationship Management, Customer Loyalty.

Compare specifications

Compare features

REVE Chat: 0 Features

We are working to collect the list of features

Zoho CRM: 16 Features

Billing/Invoicing
Campaign Dashboard
Campaign Management
Contact Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Multi-Language
Social Advertising
Social Media
Workflow Rules & Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
REVE Cha...
ITQlick rating
4.6/5
Score
82/100
Pricing
2/10
License pricing
$13.50 per agent/month
Functionality
4
Compare
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Compare
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Compare
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.