Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - ReviewTrackers or SolarWinds Service Desk?
ReviewTrackers is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than ReviewTrackers (80/100). SolarWinds Service Desk offers users more features (18) than ReviewTrackers (7). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Reputation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ReviewTrackers Vs. Samanage
ReviewTrackers: ReviewTrackers is the award-winning customer feedback platform trusted by tens of thousands of business locations around the world. The software empowers clients by helping them efficiently manage their online reviews, build their business reputation, and understand their customers in ways that make a positive impact on their bottom line. ReviewTra...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? ReviewTrackers or SolarWinds?
The real total cost of ownership (TCO) of Reputation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ReviewTrackers and SolarWinds.
ReviewTrackers price starts at $119 per location/month , On a scale between 1 to 10 ReviewTrackers is rated 6, which is similar to the average cost of Reputation Management software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Reputation Management software cost.
Bottom line: ReviewTrackers is more expensive than SolarWinds.
Which software includes more/better features?
We've compared ReviewTrackers Vs. SolarWinds Service Desk based on some of the most important and required Reputation Management features.
ReviewTrackers: Data Analysis Tools, Project Management, Communications, Fixed Asset Management, Contact Management, Content Management, Social Media Management.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
ReviewTrackers's typical customers include: Small, medium and large size businesses, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.