Compare RICS Enterprise Retail and Zoho CRM - Mar 2023

Shlomi LaviShlomi Lavi / Mar 07, 2023

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Bottom Line: Which is Better - RICS Enterprise Retail or Zoho CRM?

RICS Enterprise Retail is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than RICS Enterprise Retail (81/100). Zoho CRM offers users more features (16) than RICS Enterprise Retail (15). There is a clear winner in this case and it is Zoho CRM!

Looking for the right Retail & POS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RICS Enterprise Vs. Zoho

RICS Enterprise: RICS Software was founded in 1983, making the company one of the most experienced and trusted software providers in the retail market. The business has grown steadily over the years and today serves thousands of retailers around the world. Success and longevity come from RICS Software's commitment to customers, business partners and employees. Our...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? RICS Enterprise Retail or Zoho CRM?

The real total cost of ownership (TCO) of Retail & POS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RICS Enterprise Retail and Zoho CRM.

RICS Enterprise Retail price starts at $249 per month , On a scale between 1 to 10 RICS Enterprise Retail Software is rated 6, which is similar to the average cost of Retail & POS software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Retail & POS software cost.

Bottom line: RICS Enterprise Retail is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared RICS Enterprise Retail Vs. Zoho CRM based on some of the most important and required Retail & POS features.

RICS Enterprise Retail: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Accounting Management, Coupons, Customer History, Customer Management, Gift Cards, Inventory Management, Layaways & Quotes, Price Lookup.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

RICS Enterprise Retail Software is an ideal choice for medium sized, large and very large retail businesses. Zoho CRM is focused on startup to medium firms in different markets.



RICS Enterprise Retail

ITQlick rating
(4.3/5)

starts at $249 per month

RICS Enterprise Retail Software is a software tool for point of sale (POS) service provision and retail management designed for medium and large businesses. Its main features include POS, inventory management, ...

Categories: Data Analysis Tools, Inventory Optimization, Inventory Control, Stock Control.

Zoho CRM

ITQlick rating
(4.2/5)

starts at $14 per user/month

Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Relationship Management, Customer Loyalty.

Compare specifications

Compare features

RICS Enterprise Retail: 15 Features

Accounting Management
Coupons
Customer History
Customer Management
Gift Cards
Inventory Management
Layaways & Quotes
Price Lookup
Print Receipt
Receipt Notes
Reporting
Returns
Sales Commissions
Shipping/Delivery Setup
Store Credit

Zoho CRM: 16 Features

Billing/Invoicing
Campaign Dashboard
Campaign Management
Contact Management
Customer Database
Customer Service
Customer Support Tracking
Dashboards
Document Management
Email Marketing
Knowledge Base
Lead Management
Multi-Language
Social Advertising
Social Media
Workflow Rules & Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
RICS Ent...
ITQlick rating
4.3/5
Score
81/100
Pricing
6.6/10
License pricing
$249 per month
Functionality
31
Compare
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Compare
ShopKeep...
ITQlick rating
4.3/5
Score
99/100
Pricing
2.4/10
License pricing
$49 per month
Functionality
11
NetSuite...
ITQlick rating
3.8/5
Score
96/100
Pricing
7.8/10
License pricing
Pricing not available
Functionality
20
Rezku
ITQlick rating
4.7/5
Score
96/100
Pricing
2/10
License pricing
$99 per license
Functionality
16
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.