Compare Oracle Service Cloud and HubSpot - Dec 2022

Shlomi LaviShlomi Lavi / Dec 16, 2022

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Bottom Line: Which is Better - Oracle Service Cloud or HubSpot?

Oracle Service Cloud is more expensive to implement (TCO) than HubSpot, and HubSpot is rated higher (90/100) than Oracle Service Cloud (83/100). Both tools offer the same amount of features.

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Oracle Corporation Vs. Piesync

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Piesync: We started PieSync because we love to code. We really want to create useful applications using the technologies we like. Applications that solve our own problems with the possibility to also help out thousands of others.We wanted a name that resembles how we look at work and life in general: linking serious challenges with rather lighthearted fun. ...

Who is more expensive? Oracle Service Cloud or Piesync?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Service Cloud and Piesync.

Oracle Service Cloud accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 RightNow CX is rated 10, which is much higher than the average cost of CRM software. Piesync price starts at $49 per month , When comparing Piesync to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Oracle Service Cloud is more expensive than Piesync.

Which software includes more/better features?

We've compared Oracle Service Cloud Vs. HubSpot based on some of the most important and required CRM features.

Oracle Service Cloud: Customer Service, Marketing Automation, Sales Automation.

Piesync: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The software is a viable product for all business sizes and in a wide range of industries. HubSpot is suitable for customer relationship management solution users, sales and account managers that can help users to manage multiple applications from one single solution including Salesforce and Google Apps users.



Oracle Service Cloud

ITQlick rating
(4.3/5)

RightNow CX is a customer relationship management solution for businesses of all sizes. It also offers various collaboration, marketing, and sales automation services. Originally designed by RightNow Technologi...

Categories: CRM, Casino CRM, Complaint Management, Customer Loyalty.

HubSpot

ITQlick rating
(4.8/5)

starts at $49 per month

PieSync is an online solution designed to fill the gap between CRM system and other cloud application for synchronizing documents, emails, tasks, contacts, events and calendars. The solution offers a two- ...

Categories: CRM.

Compare specifications

Compare features

Oracle Service Cloud: 3 Features

Customer Service
Marketing Automation
Sales Automation

Piesync: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Oracle S...
ITQlick rating
4.3/5
Score
83/100
Pricing
10/10
License pricing
Pricing not available
Functionality
18
Compare
HubSpot
ITQlick rating
4.8/5
Score
90/100
Pricing
5/10
License pricing
$49 per month
Functionality
4
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.