Compare Oracle Service Cloud and SalesPro CRM - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Oracle Service Cloud or SalesPro CRM?

Oracle Service Cloud is more expensive to implement (TCO) than SalesPro CRM, and SalesPro CRM is rated higher (86/100) than Oracle Service Cloud (83/100). SalesPro CRM offers users more features (7) than Oracle Service Cloud (3). There is a clear winner in this case and it is SalesPro CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Oracle Corporation Vs. SalesPro CRM

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

SalesPro CRM: As the saying goes necessity is the mother of all invention. SalesPro CRM was created and developed upon the realization of a significant gap in the marketplace. We identified the need for an easy to use all inclusive yet affordable CRM solution designed for small & medium sized businesses. The team at SalesPro CRM that developed the technology ...

Who is more expensive? Oracle Service Cloud or SalesProCRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Oracle Service Cloud and SalesProCRM.

Oracle Service Cloud accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 RightNow CX is rated 10, which is much higher than the average cost of CRM software. SalesProCRM price starts at $199 per user/month , When comparing SalesProCRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Oracle Service Cloud is more expensive than SalesProCRM.

Which software includes more/better features?

We've compared Oracle Service Cloud Vs. SalesPro CRM based on some of the most important and required CRM features.

Oracle Service Cloud: Customer Service, Marketing Automation, Sales Automation.

SalesProCRM: Call Center Management, Contact Management, Customer Service, Dashboards, Lead Management.

Target customer size

The software is a viable product for all business sizes and in a wide range of industries. SalesPro CRM is specifically designed to fulfill the CRM needs of small and medium sized businesses.