starts at $14.99 per user/month
RingCentral Contact Center is a comprehensive call center management software that can be accessed in the cloud, scalable and an end-to-end communication solution.
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8x8 Contact Center is more expensive to implement (TCO) than RingCentral Contact Center, and 8x8 Contact Center is rated higher (93/100) than RingCentral Contact Center (83/100). 8x8 Contact Center offers users more features (14) than RingCentral Contact Center (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
8x8, INC: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Contact Center and 8x8 Contact Center.
RingCentral Contact Center price starts at $14.99 per user/month , On a scale between 1 to 10 RingCentral Contact Center is rated 2, which is much lower than the average cost of Call Center software. 8x8 Contact Center price starts at $15 per user/month , When comparing 8x8 Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: RingCentral Contact Center cost is around the same cost of 8x8 Contact Center.
We've compared RingCentral Contact Center Vs. 8x8 Contact Center based on some of the most important and required Call Center features.
RingCentral Contact Center: Blended Call Center, Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center.
8x8 Contact Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Call Conferencing, Call Queue Management, Call Recording.
The typical customers of RingCentral Contact Center are the business people belonging to small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses category as well as large enterprises that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management. 8x8 Virtual Contact Center is best for large enterprises, mid size businesses, and small businesses.
starts at $14.99 per user/month
RingCentral Contact Center is a comprehensive call center management software that can be accessed in the cloud, scalable and an end-to-end communication solution.
Compare Pricingstarts at $15 per user/month
8x8 Virtual Contact Center is a cloud-based call center solution that delivers greater productivity and flexible call center management. It works with 8x8 Virtual Office VoIP phone service to give users an easy...
Compare PricingITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> RingCentral Contact Center review |
Company: | RingCentral |
Pricing: | starts at $14.99 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | RingCentral Contact Center review, RingCentral Contact Center pricing, RingCentral Contact Center alternatives |
ITQlick Score: | 93/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> 8x8 Contact Center review |
Company: | 8x8, INC |
Pricing: | starts at $15 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | 8x8 Contact Center review, 8x8 Contact Center pricing, 8x8 Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.