starts at $14.99 per user/month
RingCentral Contact Center is a comprehensive call center management software that can be accessed in the cloud, scalable and an end-to-end communication solution.
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Call Box is more expensive to implement (TCO) than RingCentral Contact Center, and RingCentral Contact Center is rated higher (83/100) than Call Box (77/100). RingCentral Contact Center offers users more features (5) than Call Box (0). There is a clear winner in this case and it is RingCentral Contact Center!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Call Box : The quickest, easiest way for most businesses to get an immediate boost to their bottom line is to get better on the phone. Understand what's generating your best leads so you can generate more of them. Become top-notch at handing those calls you've worked so hard to generate. Then efficiently pursue the best opportunities that demand more attentio...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Contact Center and Call Box.
RingCentral Contact Center price starts at $14.99 per user/month , On a scale between 1 to 10 RingCentral Contact Center is rated 2, which is much lower than the average cost of Call Center software. Call Box accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 RingCentral Contact Center is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: Call Box is more expensive than RingCentral Contact Center.
We've compared RingCentral Contact Center Vs. Call Box based on some of the most important and required Call Center features.
RingCentral Contact Center: Blended Call Center, Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center.
Call Box: We are still working to collect the list of features for Call Box.
The typical customers of RingCentral Contact Center are the business people belonging to small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses category as well as large enterprises that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management. and Call Box's target customer size include: Start up, Small business, Medium business, Large business.
starts at $14.99 per user/month
RingCentral Contact Center is a comprehensive call center management software that can be accessed in the cloud, scalable and an end-to-end communication solution.
Compare Pricing
Call Box is a leading cloud-based CRM software, it is designed to support small, medium and large size business. Call Box received a rating of 3.3 from ITQlick team. The software cost is considered average (3....
Compare PricingITQlick Score: | 83/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Call Center -> RingCentral Contact Center review |
Company: | RingCentral |
Pricing: | starts at $14.99 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | RingCentral Contact Center review, RingCentral Contact Center pricing, RingCentral Contact Center alternatives |
ITQlick Score: | 77/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Call Center -> Call Box review |
Company: | Call Box |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Mobile, Cloud |
Links: | Call Box review, Call Box pricing, Call Box alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.