Compare RingCentral Phone and Talkdesk - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - RingCentral Phone or Talkdesk?

Talkdesk is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than Talkdesk (88/100). RingCentral Phone offers users more features (15) than Talkdesk (0). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RingCentral Vs. Talkdesk

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Talkdesk: Talkdesk is the world's leading browser-based call center software. Our easy-to-use out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using Talkdesk, businesses can create an entire call center in the browser in 5 minutes. Unlike other outd...

Who is more expensive? RingCentral Phone or Talkdesk?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Phone and Talkdesk.

RingCentral Phone price starts at $19.99 per user/month , On a scale between 1 to 10 RingCentral Phone is rated 4, which is lower than the average cost of VoIP software. Talkdesk price starts at $75 per user/month , When comparing Talkdesk to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: RingCentral Phone cost is around the same cost of Talkdesk.

Which software includes more/better features?

We've compared RingCentral Phone Vs. Talkdesk based on some of the most important and required VoIP features.

RingCentral Phone: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID.

Talkdesk: We are still working to collect the list of features for Talkdesk.

Target customer size

RingCentral Professional is specifically designed to help individuals who are always on-the-go. and Talkdesk's target customer size include: SMBs.