RingCentral Phone Vs 3CX

Shlomi LaviShlomi Lavi / May 19, 2021

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Bottom Line: Which is Better - RingCentral Phone or 3CX?

3CX is more expensive to implement (TCO) than RingCentral Phone, RingCentral Phone is rated higher (93/100) than 3CX (90/100). RingCentral Phone offers more features (15) to their users than 3CX (3). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How RingCentral compares with 3CX?

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

3CX: 3CX develops a full range of VoIP telephony software products.3CX Phone System for Windows is a software-based IP PBX that replaces a proprietary hardware PBX / PABX. 3CX’s IP PBX has been developed specifically for Microsoft Windows and is based on the SIP standard, making it easier to manage and allowing you to use any SIP phone (software or hard...

Who's more expensive? RingCentral Phone or 3CX Phone System?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for RingCentral Phone and 3CX Phone System.

RingCentral Phone price starts at $19.99 per user/month , on a scale between 1 to 10 RingCentral Phone is rated 4, which is lower than the average cost of VoIP software. 3CX Phone System price starts at $0.95 per user/month , when comparing 3CX Phone System to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: RingCentral Phone cost is around the same cost of 3CX Phone System.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared RingCentral Phone Vs. 3CX based on some of the most important and required VoIP features. RingCentral Phone: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID. 3CX Phone System: Call Recording, Call Center, VoIP.

Target customer size

RingCentral Professional is specifically designed to help individuals who are always on-the-go. Customers of the software include small and medium businesses as well as large enterprises.

RingCentral Phone

ITQlick rating
(4.2/5)

starts at $19.99 per user/month

RingCentral Professional is a cloud-based phone & call management system designed to serve businesses on the go. The platform helps the users to get directory listings, local business phone numbers that are tol...

Categories: Internet Fax, VoIP, Conference Calling, Auto Attendant.

3CX

ITQlick rating
(4.5/5)

starts at $0.95 per user/month

3CX Phone System is an on-premise and cloud-based PBX system for unified communications. 3CX Phone System works with VoIP Gateways, SIP trunks, and SIP standard-based IP Phones. 3CX Phone System allows users to...

Categories: Business Phone Systems, Call Recording, Cloud PBX, Internet Fax, SIP Clients.

Compare specifications

3CX Specifications

ITQlick Score: 90/100
ITQlick Rating: (4.5/5)
Pricing: 4/10 - average cost
Category: VoIP -> 3CX
Company: 3CX
Pricing: starts at $0.95 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: 3CX review, 3CX pricing, 3CX alternatives

Compare features

RingCentral Phone: 15 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
Data Import/Export
Basic Reports
Online Customer Support

3CX Phone System: 3 Features

Call Recording
Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Compare
3CX
ITQlick rating
4.5/5
Score
90/100
Pricing
5.6/10
License pricing
$0.95 per user/month
Functionality
13
Review
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$800 per user/year
Functionality
38
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$30 per user/month
Functionality
7
Review
Nextiva
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$18.95 per user/month
Functionality
27
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.