Compare RingCentral Phone and Action Desk - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - RingCentral Phone or Action Desk?

RingCentral Phone is more expensive to implement (TCO) than Action Desk, and RingCentral Phone is rated higher (93/100) than Action Desk (77/100). RingCentral Phone offers users more features (15) than Action Desk (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RingCentral Vs. OneReach

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

OneReach: Change our world - join over 3,000 non-developers and developers. Create useful bots that operate in any channel, powered by the latest artificial intelligence. We believe the world is better with technology out of the way, and have pushed hard to make big tech accessible without writing code. We think that you can create meaningful bots and AI exp...

Who is more expensive? RingCentral Phone or Action Desk Software?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Phone and Action Desk Software.

RingCentral Phone price starts at $19.99 per user/month , On a scale between 1 to 10 RingCentral Phone is rated 4, which is lower than the average cost of VoIP software. Action Desk Software price starts at $25 per month , When comparing Action Desk Software to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: RingCentral Phone is more expensive than Action Desk Software.

Which software includes more/better features?

We've compared RingCentral Phone Vs. Action Desk based on some of the most important and required VoIP features.

RingCentral Phone: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID.

Action Desk Software: We are still working to collect the list of features for Action Desk Software.

Target customer size

RingCentral Professional is specifically designed to help individuals who are always on-the-go. and Action Desk Software's target customer size include: Small businesses and start ups.