Compare RingCentral Phone and Answer360 - Mar 2022

Shlomi LaviShlomi Lavi / Mar 10, 2022

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Bottom Line: Which is Better - RingCentral Phone or Answer360?

Answer360 is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than Answer360 (78/100). RingCentral Phone offers users more features (15) than Answer360 (3). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RingCentral Vs. answer360, LLC

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

answer360, LLC: We offer a feature rich Hosted PBX VoIP phone solution that will allow customers to present a professional "Fortune 500" image to your callers allowing you to use your phone as a marketing tool. a360 is a virtual office solution that allows the small and medium business owner to manage incoming calls efficiently with features such as Auto-Atte...

Who is more expensive? RingCentral Phone or Answer360?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Phone and Answer360.

RingCentral Phone price starts at $19.99 per user/month , On a scale between 1 to 10 RingCentral Phone is rated 4, which is lower than the average cost of VoIP software. Answer360 price starts at $20 per user/month , When comparing Answer360 to its competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: RingCentral Phone cost is around the same cost of Answer360.

Which software includes more/better features?

We've compared RingCentral Phone Vs. Answer360 based on some of the most important and required VoIP features.

RingCentral Phone: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID.

Answer360: Call Center, Telephony, VoIP.

Target customer size

RingCentral Professional is specifically designed to help individuals who are always on-the-go. The software is a most useful solution for small and medium sized businesses of a variety of types.

RingCentral Phone

ITQlick rating
(4.2/5)

starts at $19.99 per user/month

RingCentral Professional is a cloud-based phone & call management system designed to serve businesses on the go. The platform helps the users to get directory listings, local business phone numbers that are tol...

Categories: Internet Fax, VoIP, Conference Calling, Auto Attendant.

Answer360

ITQlick rating
(2.8/5)

starts at $20 per user/month

Answer360 is a web based business VoIP solution for businesses of all sizes. It offers such capabilities as automatic call distribution, call recording, voice recognition, and others. The software was de...

Categories: Business Phone Systems, Cloud PBX, SIP Clients, Telephony, VoIP.

Compare specifications

Compare features

RingCentral Phone: 15 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial
Data Import/Export
Basic Reports
Online Customer Support

Answer360: 3 Features

Call Center
Telephony
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Compare
Answer360
ITQlick rating
2.8/5
Score
78/100
Pricing
5.4/10
License pricing
$20 per user/month
Functionality
9
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.