Compare RingCentral Phone and Avaya IP Office - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - RingCentral Phone or Avaya IP Office?

Avaya IP Office is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than Avaya IP Office (84/100). RingCentral Phone offers users more features (15) than Avaya IP Office (0). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RingCentral Vs. Avaya

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Avaya: Avaya is a global leader in business communications systems. The company provides unified communications, contact centres, data solutions and related services directly and through its channel partners to leading businesses and organisations around the world.

Who is more expensive? RingCentral Phone or Avaya IP Office?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Phone and Avaya IP Office.

RingCentral Phone price starts at $19.99 per user/month , On a scale between 1 to 10 RingCentral Phone is rated 4, which is lower than the average cost of VoIP software. Avaya IP Office price starts at $7,500 per license , When comparing Avaya IP Office to its competitors, the software is rated 8 - higher than the average VoIP software cost.

Bottom line: Avaya IP Office is more expensive than RingCentral Phone.

Which software includes more/better features?

We've compared RingCentral Phone Vs. Avaya IP Office based on some of the most important and required VoIP features.

RingCentral Phone: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID.

Avaya IP Office: We are still working to collect the list of features for Avaya IP Office.

Target customer size

RingCentral Professional is specifically designed to help individuals who are always on-the-go. The software is a useful solution for small and medium businesses as well as large enterprises.