Compare RingCentral Phone and Convoso Cloud Contact Center - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - RingCentral Phone or Convoso Cloud Contact Center?

Convoso Cloud Contact Center is more expensive to implement (TCO) than RingCentral Phone, and RingCentral Phone is rated higher (93/100) than Convoso Cloud Contact Center (84/100). RingCentral Phone offers users more features (15) than Convoso Cloud Contact Center (5). There is a clear winner in this case and it is RingCentral Phone!

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RingCentral Vs. Convoso (formerly SafeSoft Solutions)

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...

Who is more expensive? RingCentral Phone or Convoso Cloud Contact Center?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Phone and Convoso Cloud Contact Center.

RingCentral Phone price starts at $19.99 per user/month , On a scale between 1 to 10 RingCentral Phone is rated 4, which is lower than the average cost of VoIP software. Convoso Cloud Contact Center price starts at $90 per feature/month , When comparing Convoso Cloud Contact Center to its competitors, the software is rated 6 - similar to the average VoIP software cost.

Bottom line: Convoso Cloud Contact Center is more expensive than RingCentral Phone.

Which software includes more/better features?

We've compared RingCentral Phone Vs. Convoso Cloud Contact Center based on some of the most important and required VoIP features.

RingCentral Phone: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID.

Convoso Cloud Contact Center: CRM, Sales, Marketing, Sales Automation, Contact Management.

Target customer size

RingCentral Professional is specifically designed to help individuals who are always on-the-go. The software can be deployed for the needs of all business size.