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RingCentral Office is more expensive to implement (TCO) than jive communications, and jive communications is rated higher (93/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than jive communications (3).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Office and jive communications.
RingCentral Office price starts at $20 per user/month , On a scale between 1 to 10 RingCentral is rated 6, which is similar to the average cost of Call Center software. jive communications price starts at $18.95 per user/month , When comparing jive communications to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: RingCentral Office is more expensive than jive communications.
We've compared RingCentral Office Vs. jive communications based on some of the most important and required Call Center features.
RingCentral Office: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording, CTI (Computer Telephony Integration), Inbound Call Center, IVR System.
jive communications: Customer Service, Sales Automation, Social Media.
RingCentral Office's typical customers include: SMBs, Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment.
starts at $20 per user/month
RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.
Compare Pricingstarts at $18.95 per user/month
Jive Software is a pioneer in providing social enterprise software. It provides cloud based solutions which focus on increasing productivity through collaboration platforms that cover employees, customers and v...
PriceDemo| ITQlick Score: | 72/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> RingCentral Office review |
| Company: | RingCentral |
| Pricing: | starts at $20 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | RingCentral Office review, RingCentral Office pricing, RingCentral Office alternatives |
| ITQlick Score: | 93/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | VoIP -> jive communications review |
| Company: | JIVE |
| Pricing: | starts at $18.95 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop |
| Links: | jive communications review, jive communications pricing, jive communications alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.