Compare Robotic Surgery and Zoho Support - Mar 2022

Shlomi LaviShlomi Lavi / Mar 09, 2022

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Bottom Line: Which is Better - Robotic Surgery or Zoho Support?

Robotic Surgery is more expensive to implement (TCO) than Zoho Support, and Zoho Support is rated higher (94/100) than Robotic Surgery (56/100). Zoho Support offers users more features (24) than Robotic Surgery (3). There is a clear winner in this case and it is Zoho Support!

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Care Connect Vs. Zoho

Care Connect: Why the Epic system? In our opinion and that of others throughout the health care industry, Epic is the best electronic health record (EHR) system, hands down. We chose Epic for these main reasons: The best combination of usability and features. Epic has the most complete, easy to- use functionality, not just for individual physician pra...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Robotic Surgery or Zoho Support?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Robotic Surgery and Zoho Support.

Robotic Surgery accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Robotic Surgery is rated 6, which is similar to the average cost of Customer Service software. Zoho Support price starts at $12 per user/month , When comparing Zoho Support to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.

Bottom line: Robotic Surgery is more expensive than Zoho Support.

Which software includes more/better features?

We've compared Robotic Surgery Vs. Zoho Support based on some of the most important and required Customer Service features.

Robotic Surgery: Data Import/Export, Basic Reports, Online Customer Support.

Zoho Support: Contract Management, Customer Survey, Email Integration, Incident / Request Management, Knowledge Base/FAQ.

Target customer size

Robotic Surgery's typical customers include: Medium and large size businesses, Zoho Support is best for all types of industries that are interested in an efficient way to manage the customer service and help desk.

Robotic Surgery

ITQlick rating
(3.9/5)

Robotic Surgery is a fast growing cloud-based Customer Service software, it is designed to support medium and large size business. Robotic Surgery received a rating of 3.9 from ITQlick team. The software cost i...

Categories: Customer Service, .

Zoho Support

ITQlick rating
(5/5)

starts at $12 per user/month

Zoho Desk is a cloud-based help desk solution designed to cater to businesses of all sizes. Some of its core features include customer support portal, contract management, and report creation.

Categories: Banking CRM, Casino CRM, Complaint Management, Customer Loyalty, Customer Success.

Compare specifications

Compare features

Robotic Surgery: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Zoho Support: 24 Features

Contract Management
Customer Survey
Email Integration
Incident / Request Management
Knowledge Base/FAQ
Mobile Integration
Multi-Site Support
Reporting
Rules/Workflows
Scheduling
Self Service Portal
Service Level Agreements
Contact Management
Contract Management
Customer Service
Customer Support Tracking
Dashboards
Knowledge Base
Sales Reports
Social Media
Workflow Rules & Management
Custom Ticket Designs
Custom Ticket Stock
Customizable Programming
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Robotic ...
ITQlick rating
3.9/5
Score
56/100
Pricing
6.4/10
License pricing
Pricing not available
Functionality
5
Compare
Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Customer...
ITQlick rating
4.8/5
Score
97/100
Pricing
5.8/10
License pricing
$29 per month
Functionality
9
Pipeline...
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
4
Cisco We...
ITQlick rating
3.1/5
Score
85/100
Pricing
6.6/10
License pricing
$13.50 per user/month
Functionality
6

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.