Compare Respond.io and Olark - Nov 2022

Shlomi LaviShlomi Lavi / Nov 12, 2022

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Bottom Line: Which is Better - Respond.io or Olark?

Olark is more expensive to implement (TCO) than Respond.io, and Olark is rated higher (91/100) than Respond.io (64/100). Olark offers users more features (3) than Respond.io (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Rocketbots Vs. Olark

Rocketbots: Rocketbots is a cloud-based chat automation platform designed to help users manage customer relationships across various industry verticals. Key features include bulk messaging, surveys, file storage, dashboards, analytics, a parametric code generator, automated replies and a contact management system.

Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis. We build slick software (and climb Redwoods) Formally launched in August of 2009, we receiv...

Who is more expensive? Respond.io or Olark?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Respond.io and Olark.

Respond.io price starts at $29 per month , On a scale between 1 to 10 Rocketbots is rated 2, which is much lower than the average cost of Chat software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: Respond.io cost is around the same cost of Olark.

Which software includes more/better features?

We've compared Respond.io Vs. Olark based on some of the most important and required Chat features.

Respond.io: We are still working to collect the list of features for Respond.io.

Olark: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Respond.io's typical customers include: Start up, Small business, Medium business, Large business, Olark is suitable for startup marketers, small companies and companies providing online services.

Respond.io

ITQlick rating
(5/5)

starts at $29 per month

Respond.io is a cloud-based chat automation platform designed to help users manage customer relationships across various industry verticals. Key features include bulk messaging, surveys, file storage, dashboard...

Categories: Third Party Logistics (3PL).

Olark

ITQlick rating
(4.6/5)

starts at $29 per seat/month

Olark is a live chat software that can help users to engage customers in chat to build trust and boost sales. Users just have to install a JavaScript code in their website to setup this live chat solution. ...

Categories: , Chat.

Compare specifications

Olark Specifications

ITQlick Score: 91/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Chat -> Olark review
Company: Olark
Pricing: starts at $29 per seat/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: Olark review, Olark pricing, Olark alternatives

Compare features

Respond.io: 0 Features

We are working to collect the list of features

Olark: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Respond....
ITQlick rating
5/5
Score
64/100
Pricing
2/10
License pricing
$29 per month
Functionality
3
Compare
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.