Shlomi Lavi /
Nov 12, 2022
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Bottom Line: Which is Better - Respond.io or Olark?
Olark is more expensive to implement (TCO) than Respond.io, and Olark is rated higher (91/100) than Respond.io (64/100). Olark offers users more features (3) than Respond.io (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Rocketbots Vs. Olark
Rocketbots: Rocketbots is a cloud-based chat automation platform designed to help users manage customer relationships across various industry verticals. Key features include bulk messaging, surveys, file storage, dashboards, analytics, a parametric code generator, automated replies and a contact management system.
Olark: Olark is: Ben Congleton, Roland Osborne, Matt Pizzimenti, Zach Steindler, Aaron Wilson, Bill Thompson, Brandon Dimcheff, Sunir Shah, Lindsay Elia, Jeff Zellner, Ryan LaBarge, Joe Westhead, Kyle Lambert, Laure Parsons, Fernando Takai, and Nick MacInnis.
We build slick software (and climb Redwoods)
Formally launched in August of 2009, we receiv...
Who is more expensive? Respond.io or Olark?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Respond.io and Olark.
Respond.io price starts at $29 per month , On a scale between 1 to 10 Rocketbots is rated 2, which is much lower than the average cost of Chat software. Olark price starts at $29 per seat/month , When comparing Olark to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Respond.io cost is around the same cost of Olark.
Which software includes more/better features?
We've compared Respond.io Vs. Olark based on some of the most important and required Chat features.
Respond.io: We are still working to collect the list of features for Respond.io.
Olark: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Respond.io's typical customers include: Start up, Small business, Medium business, Large business, Olark is suitable for startup marketers, small companies and companies providing online services.