Compare Saba and Nuance IVR - Mar 2022

Shlomi LaviShlomi Lavi / Mar 12, 2022

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Bottom Line: Which is Better - Saba or Nuance IVR?

Nuance IVR is more expensive to implement (TCO) than Saba, and Saba is rated higher (93/100) than Nuance IVR (92/100). Saba offers users more features (6) than Nuance IVR (3). There is a clear winner in this case and it is Saba!

Looking for the right Conference Calling solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Saba Centra Vs. Nuance

Saba Centra: Saba (NASDAQ: SABA) enables organizations to transform the way they work by leveraging social networking capabilities and the ubiquity of mobile to empower an organization's most mission-critical assets - its people. The company provides a set of people-centric enterprise solutions to various businesses and industries worldwide. Saba delivers cloud...

Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...

Who is more expensive? Saba or Nuance IVR?

The real total cost of ownership (TCO) of Conference Calling software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Saba and Nuance IVR.

Saba price starts at $19 per user/month , On a scale between 1 to 10 Saba is rated 2, which is much lower than the average cost of Conference Calling software. Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Saba is rated 2, which is much lower than the average cost of Conference Calling software.

Bottom line: Nuance IVR is more expensive than Saba.

Which software includes more/better features?

We've compared Saba Vs. Nuance IVR based on some of the most important and required Conference Calling features.

Saba: LMS, Recruiting Management, Blended Learning, eLearning, Application Sharing, eCommerce.

Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software hail from all major industries and form different walks of professional life. The software has mainly been designed for small and medium businesses with no restriction of industrial background.

Saba

ITQlick rating
(4.2/5)

starts at $19 per user/month

Saba is a web conferencing and real time collaboration solution for all businesses. The software offers a variety of real time communication and data sharing options at high speeds. It was designed and launched...

Categories: Business performance management, Conference Calling, Video Conferencing, Self-Service Portal.

Nuance IVR

ITQlick rating
(3.1/5)

Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.

Categories: IVR.

Compare specifications

Compare features

Saba: 6 Features

LMS
Recruiting Management
Blended Learning
eLearning
Application Sharing
eCommerce

Nuance IVR: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Saba
ITQlick rating
4.2/5
Score
93/100
Pricing
2.2/10
License pricing
$19 per user/month
Functionality
29
Review
Compare
Nuance I...
ITQlick rating
3.1/5
Score
92/100
Pricing
6/10
License pricing
Pricing not available
Functionality
4
GoToMeeting
ITQlick rating
4.5/5
Score
97/100
Pricing
4/10
License pricing
$12 per organizer/month
Functionality
14
Skype fo...
ITQlick rating
4.3/5
Score
97/100
Pricing
2.2/10
License pricing
$2 per user/month
Functionality
11
Adobe Co...
ITQlick rating
4.4/5
Score
88/100
Pricing
3/10
License pricing
$50 per host/month
Functionality
14

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.