Compare SalesAchiever and Five9 - May 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - SalesAchiever or Five9?

Five9 is more expensive to implement (TCO) than SalesAchiever, and Five9 is rated higher (88/100) than SalesAchiever (84/100). Five9 offers users more features (15) than SalesAchiever (6).

Looking for the right Construction Customer Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SalesAchiever Vs. Five9

SalesAchiever: Project-SalesAchiever® CRM is used by General Contractors, Construction Suppliers, Architects, Engineers and Housebuilders worldwide who have a need to win business through the building project route whilst selling to key accounts such as End clients, Architects, Main Contractors, and Distributor networks. What is key to the success of Project-Sal...

Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.

Who is more expensive? SalesAchiever or Five9 Virtual Call Center?

The real total cost of ownership (TCO) of Construction Customer Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SalesAchiever and Five9 Virtual Call Center.

SalesAchiever price starts at $49 per user/month , On a scale between 1 to 10 SalesAchiever is rated 2, which is much lower than the average cost of Construction Customer Management software. Five9 Virtual Call Center price starts at $149 per month , When comparing Five9 Virtual Call Center to its competitors, the software is rated 6 - similar to the average Construction Customer Management software cost.

Bottom line: Five9 Virtual Call Center is more expensive than SalesAchiever.

Which software includes more/better features?

We've compared SalesAchiever Vs. Five9 based on some of the most important and required Construction Customer Management features.

SalesAchiever: Basic Reports, Data Import/Export, Online Customer Support, Budgeting & CPM, Scheduling, Time management.

Five9 Virtual Call Center: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing.

Target customer size

Customers of the software include businesses of all sizes and a variety of types. Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections.