Compare Salesboom Cloud CRM and Contivio Contact Center - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Salesboom Cloud CRM or Contivio Contact Center?

Salesboom Cloud CRM is more expensive to implement (TCO) than Contivio Contact Center, and Salesboom Cloud CRM is rated higher (81/100) than Contivio Contact Center (76/100). Salesboom Cloud CRM offers users more features (18) than Contivio Contact Center (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesboom Vs. Contivio.com

Salesboom: For over a decade, thousands of companies around the world have been depending on Salesboom to effectively manage their business and streamline operations across all departments in real time, everyday. Salesboom Cloud CRM software solutions are the most user friendly, feature rich and honestly priced, today. Salesboom.com is the Enterprise Cloud C...

Contivio.com: Contivio.com is a global provider of advanced contact centers and integration and automation solutions. Contivio.com’s ability to rapidly deliver comprehensive solutions stems from our versatile suite of products – a number of which are patent protected – and has positioned us as respected leader in our fields of expertise. Our flagship Contivio...

Who is more expensive? Salesboom Cloud CRM or Contivio Contact Center?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesboom Cloud CRM and Contivio Contact Center.

Salesboom Cloud CRM price starts at $14 per user/month , On a scale between 1 to 10 Salesboom Cloud CRM is rated 2, which is much lower than the average cost of CRM software. Contivio Contact Center price starts at $79 per user/month , When comparing Contivio Contact Center to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Salesboom Cloud CRM cost is around the same cost of Contivio Contact Center.

Which software includes more/better features?

We've compared Salesboom Cloud CRM Vs. Contivio Contact Center based on some of the most important and required CRM features.

Salesboom Cloud CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Management, Case Management, Contact Management, Contract Management, Customer Self Service Portal, Customer Service, Dashboards.

Contivio Contact Center: We are still working to collect the list of features for Contivio Contact Center.

Target customer size

Salesboom Cloud CRM is a perfect fit for small and mid-sized companies but can be also used by large enterprises. Customers of the software include small and medium businesses as well as large enterprises.