Compare Salesboom Cloud CRM and Pega CRM - Jul 2022

Shlomi Lavi

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Bottom Line: Which is Better - Salesboom Cloud CRM or Pega CRM?

Pega CRM is more expensive to implement (TCO) than Salesboom Cloud CRM, and Salesboom Cloud CRM is rated higher (81/100) than Pega CRM (68/100). Salesboom Cloud CRM offers users more features (18) than Pega CRM (3). There is a clear winner in this case and it is Salesboom Cloud CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesboom Vs. Pegasystems

Salesboom: For over a decade, thousands of companies around the world have been depending on Salesboom to effectively manage their business and streamline operations across all departments in real time, everyday. Salesboom Cloud CRM software solutions are the most user friendly, feature rich and honestly priced, today. Salesboom.com is the Enterprise Cloud C...

Pegasystems: Pegasystems Inc. is a provider of Business Process Management solutions, CRM and a Business rules Platform based in Cambridge, Massachusetts. Pegasystems software revolutionizes how leading organizations optimize the customer experience and automate operations.

Who is more expensive? Salesboom Cloud CRM or Pega CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesboom Cloud CRM and Pega CRM.

Salesboom Cloud CRM price starts at $14 per user/month , On a scale between 1 to 10 Salesboom Cloud CRM is rated 2, which is much lower than the average cost of CRM software. Pega CRM price starts at $90 per feature , When comparing Pega CRM to its competitors, the software is rated 10 - much higher than the average CRM software cost.

Bottom line: Pega CRM is more expensive than Salesboom Cloud CRM.

Which software includes more/better features?

We've compared Salesboom Cloud CRM Vs. Pega CRM based on some of the most important and required CRM features.

Salesboom Cloud CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Management, Case Management, Contact Management, Contract Management, Customer Self Service Portal, Customer Service, Dashboards.

Pega CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Salesboom Cloud CRM is a perfect fit for small and mid-sized companies but can be also used by large enterprises. Pega CRM is perfect for midsize companies and large industries that are looking for a CRM solution.