Compare Salesboom Cloud CRM and Oracle Service Cloud - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Salesboom Cloud CRM or Oracle Service Cloud?

Oracle Service Cloud is more expensive to implement (TCO) than Salesboom Cloud CRM, and Oracle Service Cloud is rated higher (83/100) than Salesboom Cloud CRM (81/100). Salesboom Cloud CRM offers users more features (18) than Oracle Service Cloud (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesboom Vs. Oracle Corporation

Salesboom: For over a decade, thousands of companies around the world have been depending on Salesboom to effectively manage their business and streamline operations across all departments in real time, everyday. Salesboom Cloud CRM software solutions are the most user friendly, feature rich and honestly priced, today. Salesboom.com is the Enterprise Cloud C...

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Who is more expensive? Salesboom Cloud CRM or RightNow CX?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesboom Cloud CRM and RightNow CX.

Salesboom Cloud CRM price starts at $14 per user/month , On a scale between 1 to 10 Salesboom Cloud CRM is rated 2, which is much lower than the average cost of CRM software. RightNow CX accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Salesboom Cloud CRM is rated 2, which is much lower than the average cost of CRM software.

Bottom line: RightNow CX is more expensive than Salesboom Cloud CRM.

Which software includes more/better features?

We've compared Salesboom Cloud CRM Vs. Oracle Service Cloud based on some of the most important and required CRM features.

Salesboom Cloud CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing/Invoicing, Campaign Management, Case Management, Contact Management, Contract Management, Customer Self Service Portal, Customer Service, Dashboards.

RightNow CX: Customer Service, Marketing Automation, Sales Automation.

Target customer size

Salesboom Cloud CRM is a perfect fit for small and mid-sized companies but can be also used by large enterprises. The software is a viable product for all business sizes and in a wide range of industries.