Compare Salesforce Marketing Cloud and Zoho CRM - Mar 2023
Compare Pricing
Shlomi Lavi / Mar 07, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Salesforce Marketing Cloud or Zoho CRM?
Salesforce Marketing Cloud is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Salesforce Marketing Cloud (85/100). Zoho CRM offers users more features (16) than Salesforce Marketing Cloud (5). There is a clear winner in this case and it is Zoho CRM!
Looking for the right Email Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Zoho
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
Who is more expensive? Salesforce Marketing Cloud or Zoho CRM?
The real total cost of ownership (TCO) of Email Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce Marketing Cloud and Zoho CRM.
Salesforce Marketing Cloud price starts at $1,250 per month , On a scale between 1 to 10 Salesforce Marketing Cloud is rated 10, which is much higher than the average cost of Email Marketing software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average Email Marketing software cost.
Bottom line: Salesforce Marketing Cloud is more expensive than Zoho CRM.
Which software includes more/better features?
We've compared Salesforce Marketing Cloud Vs. Zoho CRM based on some of the most important and required Email Marketing features.
Salesforce Marketing Cloud: Data Analysis Tools, Email Marketing, Social Media, Image Library, Social Media Integration.
Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.
Target customer size
The software is a useful solution for businesses of all sizes and a wide range of types. Zoho CRM is focused on startup to medium firms in different markets.
Zoho CRM
starts at $14 per user/month
Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...
Compare PricingCompare specifications
Salesforce Marketing Cloud Specifications
| ITQlick Score: | 85/100 |
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| ITQlick Rating: |
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| Pricing: | 10/10 - high cost |
| Category: | Email Marketing -> Salesforce Marketing Cloud review |
| Company: | Salesforce.com |
| Pricing: | starts at $1,250 per month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Salesforce Marketing Cloud review, Salesforce Marketing Cloud pricing, Salesforce Marketing Cloud alternatives |
Zoho CRM Specifications
| ITQlick Score: | 98/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> Zoho CRM review |
| Company: | Zoho |
| Pricing: | starts at $14 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Zoho CRM review, Zoho CRM pricing, Zoho CRM alternatives |
Compare features
Salesforce Marketing Cloud: 5 Features
Zoho CRM: 16 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.