Compare Salesforce Work-com and Conversica - Mar 2022

Shlomi LaviShlomi Lavi / Mar 05, 2022

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Bottom Line: Which is Better - Salesforce Work-com or Conversica?

Conversica is more expensive to implement (TCO) than Salesforce Work-com, and Conversica is rated with the same score (77/100) as Salesforce Work-com (77/100). Both tools offer the same amount of features.

Looking for the right Sales solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. Conversica

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Conversica: Conversica is the leader in conversational AI for business and the only provider of AI-driven lead engagement software for marketing and sales organizations. The flagship Conversica® AI Sales Assistant helps companies find and secure customers more quickly and efficiently by automatically contacting, engaging, qualifying and following up with le...

Who is more expensive? Salesforce Work-com or Conversica?

The real total cost of ownership (TCO) of Sales software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce Work-com and Conversica.

Salesforce Work-com price starts at $5 per user/month , On a scale between 1 to 10 Salesforce Work-com is rated 2, which is much lower than the average cost of Sales software. Conversica price starts at $2,999 per company/month , When comparing Conversica to its competitors, the software is rated 6 - similar to the average Sales software cost.

Bottom line: Conversica is more expensive than Salesforce Work-com.

Which software includes more/better features?

We've compared Salesforce Work-com Vs. Conversica based on some of the most important and required Sales features.

Salesforce Work-com: Appraisal History, Collaborative Performance, Custom Appraisal Forms, Self-Appraisals, Social Performance Management, Standard Appraisal Forms.

Conversica: Business performance management, Lead Management, Sales Automation, Sales Management, Email Marketing.

Target customer size

Salesforce Work. and Conversica's target customer size include: SMBs.



Salesforce Work-com

ITQlick rating
(3.9/5)

starts at $5 per user/month

Salesforce Work.com is a sales performance management system that can help users to drive performance by aligning people and motivating their team for better sell, market and service. The software focuses on mo...

Categories: Employee Performance Management, HR Department, Workforce Management, Sales performance.

Conversica

ITQlick rating
(4/5)

starts at $2,999 per company/month

Conversica is a fast growing cloud-based Sales software, it is designed to support small and medium size business. Conversica received a rating of 4 from ITQlick team. The software cost is considered average (...

Categories: Performance Management, Employee Performance Management, Contact management, Email marketing, Lead Management.

Compare specifications

Compare features

Salesforce Work-com: 6 Features

Appraisal History
Collaborative Performance
Custom Appraisal Forms
Self-Appraisals
Social Performance Management
Standard Appraisal Forms

Conversica: 6 Features

Business performance management
Lead Management
Sales Automation
Sales Management
Email Marketing
Contact Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Salesfor...
ITQlick rating
3.9/5
Score
77/100
Pricing
2.6/10
License pricing
$5 per user/month
Functionality
10
Compare
Conversica
ITQlick rating
4/5
Score
77/100
Pricing
6/10
License pricing
$2,999 per company/month
Functionality
12
Powerdia...
ITQlick rating
4.1/5
Score
92/100
Pricing
6.2/10
License pricing
$295 per user/month
Functionality
4
Xactly E...
ITQlick rating
3.3/5
Score
92/100
Pricing
5.4/10
License pricing
$40 per user/month
Functionality
3
Satori
ITQlick rating
3.3/5
Score
91/100
Pricing
4.4/10
License pricing
$33 per user/month
Functionality
4
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.