Shlomi Lavi /
Dec 29, 2022
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Bottom Line: Which is Better - Salesforce CRM or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than CenterWare Inbound (91/100). Salesforce CRM offers users more features (21) than CenterWare Inbound (0). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Nuxiba Technologies
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? Salesforce CRM or CenterWare Inbound?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and CenterWare Inbound.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software.
Bottom line: CenterWare Inbound is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. CenterWare Inbound based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
Salesforce is optimal for people as well as companies. and CenterWare Inbound's target customer size include: Medium and large size businesses.