Salesforce CRM Vs CRMnext

Shlomi LaviShlomi Lavi / Mar 22, 2022

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Bottom Line: Which is Better - Salesforce CRM or CRMnext?

CRMnext is more expensive to implement (TCO) than Salesforce CRM, Salesforce CRM is rated higher (98/100) than CRMnext (78/100). Salesforce CRM offers more features (21) to their users than CRMnext (0). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Salesforce.com compares with CRMnext?

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

CRMnext: CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT’s customers include global brands li...

Who's more expensive? Salesforce CRM or CRMnext?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Salesforce CRM and CRMnext.

Salesforce CRM price starts at $25 per user/month , on a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. CRMnext price starts at $15 per user/month , when comparing CRMnext to their competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line:CRMnext is more expensive than Salesforce CRM.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Salesforce CRM Vs. CRMnext based on some of the most important and required CRM features. Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking. CRMnext: We are still working to collect the list of features for CRMnext.

Target customer size

Salesforce is optimal for people as well as companies. and CRMnext's target customer size include: Small, medium and large size businesses.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management.

CRMnext

ITQlick rating
(5/5)

starts at $15 per user/month

CRMnext is a growing cloud-based CRM software, it is designed to support small, medium and large size business. CRMnext received a rating of 5 from ITQlick team. The software cost is considered affordable (2/5...

Categories: Document Management, CRM, Banking CRM, Call Center, Channel Management.

Compare specifications

CRMnext Specifications

ITQlick Score: 78/100
ITQlick Rating: (5/5)
Pricing: 4/10 - average cost
Category: CRM -> CRMnext
Company: CRMnext
Pricing: starts at $15 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop, Mobile, Cloud
Links: CRMnext review, CRMnext pricing, CRMnext alternatives

Compare features

Salesforce CRM: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing

CRMnext: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Compare
CRMnext
ITQlick rating
5/5
Score
78/100
Pricing
4/10
License pricing
$15 per user/month
Functionality
30
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Review
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.