Compare Salesforce CRM and Deskera Integrated Business - Apr 2024

Shlomi LaviShlomi Lavi / Apr 10, 2024

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Salesforce CRM or Deskera Integrated Business?

Deskera Integrated Business is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Deskera Integrated Business (85/100). Salesforce CRM offers users more features (21) than Deskera Integrated Business (4). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. Deskera

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Deskera: Deskera is a leading Cloud Computing Software which enables you to create personalized company pages and helps you in carrying out your day to day business operations easily, without the trouble of managing any database and application servers. As Deskera offers On-Demand Business Software, all you need is a browser, an Internet connection and a fe...

Who is more expensive? Salesforce CRM or Deskera Integrated Business Platform?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Deskera Integrated Business Platform.

Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Deskera Integrated Business Platform price starts at $200 per month , When comparing Deskera Integrated Business Platform to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Salesforce CRM cost is around the same cost of Deskera Integrated Business Platform.

Which software includes more/better features?

We've compared Salesforce CRM Vs. Deskera Integrated Business based on some of the most important and required CRM features.

Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.

Deskera Integrated Business Platform: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Salesforce is optimal for people as well as companies. Customers of the software include small and medium businesses as well as large enterprises.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management.

Deskera Integrated Business

ITQlick rating
(3.7/5)

starts at $200 per month

Deskera ERP is an enterprise resource planning solution for businesses of all sizes. It offers such services as purchase management, sales and billing management, vendor management, and others. The software was...

Categories: CRM, Team Collaboration, Electrical Distributor, Industrial Distribution, Medical Accounting.

Compare specifications

Compare features

Salesforce CRM: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing

Deskera Integrated Business Platform: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Compare
Deskera ...
ITQlick rating
3.7/5
Score
85/100
Pricing
3.4/10
License pricing
$200 per month
Functionality
10
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.