Salesforce CRM Vs. Hatchbuck: Which is better?
Shlomi Lavi / Oct 09, 2019
Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:
Vendor comparison
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in 2012.
It is listed on the New York Stock Exchange and is a constituent of the S&P 500 index.
Hatchbuck: Today, Hatchbuck is on a mission to help power the dreams of small business and gives back to entrepreneurs around the globe as part of our Givebuck and Incubator programs. If you are in St. Louis or just passing through, we invite you to come hang with us, grab a rueben from our team's favorite lunch spot: Pickles Deli, and check out the Trex incubator where the Hatchbuck story began.
Pricing/cost comparison
The real cost of CRM software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Salesforce CRM TCO and Hatchbuck total cost to help with the total cost of ownership calculation.
Salesforce CRM price Starting from $25 Per month/user , on a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Hatchbuck price Starting from $39 Per month , when comparing Hatchbuck to their competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Salesforce CRM cost is around the same cost of Hatchbuck.
Features and functionality
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Salesforce CRM Vs. Hatchbuck based on some of the most important and required CRM features.
Salesforce CRM: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, ..
Hatchbuck list of features include the following: Campaign Management, Lead Management, Automatic Call Scheduling, Email Marketing, Marketing Automation, .
Target customer size
Salesforce is ideal for individuals as well as companies. Customers of the software mainly come from small and medium businesses.