Compare Salesforce CRM and MyCase - Apr 2024
Compare Pricing
Shlomi Lavi / Apr 10, 2024We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Salesforce CRM or MyCase?
MyCase is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than MyCase (94/100). Salesforce CRM offers users more features (21) than MyCase (11). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. MyCase
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
MyCase: Our vision is to provide legal professionals with innovative and intuitive solutions that meet the needs of the modern law firm. Our robust technology enables attorneys, paralegals, and staff to access critical information and manage firm activities from anywhere, at anytime. MyCase was founded in 2010 by a practicing lawyer and a team of techno...
Who is more expensive? Salesforce CRM or MyCase?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and MyCase.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. MyCase price starts at $49 per user/month , When comparing MyCase to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Salesforce CRM cost is around the same cost of MyCase.
Which software includes more/better features?
We've compared Salesforce CRM Vs. MyCase based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
MyCase: Version Control, Project Collaboration, Time and Expense Tracking, Billing & Invoicing, Document Indexing.
Target customer size
Salesforce is optimal for people as well as companies.
MyCase Legal Management software primarily serves small to medium-sized law firms and solo practitioners in a variety of industries.
Compare specifications
Salesforce CRM Specifications
| ITQlick Score: | 98/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | CRM -> Salesforce CRM review |
| Company: | Salesforce.com |
| Pricing: | starts at $25 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
MyCase Specifications
| ITQlick Score: | 94/100 |
|---|---|
| ITQlick Rating: |
|
| Pricing: | 2/10 - low cost |
| Category: | Legal Management -> MyCase review |
| Company: | MyCase |
| Pricing: | starts at $49 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | MyCase review, MyCase pricing, MyCase alternatives |
Compare features
Salesforce CRM: 21 Features
MyCase: 11 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.