Salesforce CRM Vs Pipelinedeals (Apr 2021)

Shlomi LaviShlomi Lavi / Apr 28, 2021

We publish unbiased reviews, our opinions are our own and are not influenced by payments from advertisers. Learn more in our advertiser disclosure.

Bottom Line: Which is Better - Salesforce CRM or Pipelinedeals?

Salesforce CRM is more expensive to implement (TCO) than Pipelinedeals, Salesforce CRM is rated higher (98/100) than Pipelinedeals (88/100). Salesforce CRM offers more features (21) to their users than Pipelinedeals (4).

Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Salesforce.com compares with PipelineDeals?

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

PipelineDeals: We believe in hard work, honesty, and people-centered software. We see customer service as a starting point in everything we do. At the end of the day, both in sales and in business, it’s all about relationships. So, we invite you to get to know us. Our team has been developing, delivering, and zealously supporting the PipelineDeals sales CRM solu...

Who's more expensive? Salesforce CRM or Pipelinedeals?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Salesforce CRM and Pipelinedeals.

Salesforce CRM price starts at $25 per user/month , on a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Pipelinedeals price starts at $25 per user/month , when comparing Pipelinedeals to their competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Salesforce CRM cost is around the same cost of Pipelinedeals.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Salesforce CRM Vs. Pipelinedeals based on some of the most important and required CRM features. Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking. Pipelinedeals: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

Salesforce is optimal for people as well as companies. Over 3,000 companies from all over the world, including businesses of all sizes and types, use the software.

Salesforce CRM

ITQlick rating
(4.4/5)

starts at $25 per user/month

Salesforce is a cloud-hosted customer relationship management (CRM) software suite that offer solutions for small, mid-level and enterprise organizations focusing mainly on sales and support. The software offer...

Categories: Data Analysis Tools, Computer Telephony Integration (CTI), Mobile, Case Management.

Pipelinedeals

ITQlick rating
(4.4/5)

starts at $25 per user/month

PipelineDeals is a customer relationship management solution for businesses of all sizes. It offers a variety of administrative, collaboration, marketing automation, and support features. The software w...

Categories: CRM, Casino CRM, Complaint Management, Customer Loyalty, Mac CRM.

Compare specifications

Compare features

Salesforce CRM: 21 Features

Campaign Dashboard
Campaign Management
Case Management
Contact Management
Customer Database
Customer Self Service Portal
Customer Service
Customer Support Tracking
Dashboards
Email Marketing
Knowledge Base
Lead Management
Marketing Automation
Multi-Channel Marketing
Multi-Language
Sales Automation
Sales Reports
Social Advertising
Workflow Rules & Management
Collaboration Center
Report Viewing

Pipelinedeals: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Salesforce
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Compare
Pipelinedeals
ITQlick rating
4.4/5
Score
88/100
Pricing
2.8/10
License pricing
$25 per user/month
Functionality
16
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$12.50 per user/month
Functionality
19
Zoho
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$12 per user/month
Functionality
36
Review
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review
Author

Shlomi Lavi

Website Linkedin Facebook Twitter

Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.