Compare Salesforce CRM and Siebel UCM - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or Siebel UCM?
Siebel UCM is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Siebel UCM (72/100). Salesforce CRM offers users more features (21) than Siebel UCM (3). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Oracle Corporation
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? Salesforce CRM or Siebel UCM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Siebel UCM.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Siebel UCM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software.
Bottom line: Siebel UCM is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. Siebel UCM based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Siebel UCM: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Salesforce is optimal for people as well as companies. The software is a viable product for businesses of all sizes regardless of their industrial affiliation.
Siebel UCM
Siebel UCM is a database and application management solution for businesses of all sizes. It improves data quality, manages events and policies, and offers a variety of other capabilities. The software ...
Compare PricingCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Siebel UCM Specifications
ITQlick Score: | 72/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | CRM -> Siebel UCM review |
Company: | Oracle Corporation |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Cloud |
Links: | Siebel UCM review, Siebel UCM pricing, Siebel UCM alternatives |
Compare features
Salesforce CRM: 21 Features
Siebel UCM: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.