Compare Salesforce CRM and Smartsheet - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or Smartsheet?
Salesforce CRM is more expensive to implement (TCO) than Smartsheet, and Salesforce CRM is rated higher (98/100) than Smartsheet (96/100). Salesforce CRM offers users more features (21) than Smartsheet (7).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. SMARTSHEET
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
SMARTSHEET: Smartsheet.com, a leading Software as a Service (SaaS) company, offers an enterprise-ready cloud app for project management and collaboration.Smartsheet harnesses the power of a platform within the simplicity of a spreadsheet. No training required – get up and running in minutes.Collaborate, centralize, automate. With Smartsheet, your entire team’s...
Who is more expensive? Salesforce CRM or Smartsheet?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Smartsheet.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Smartsheet price starts at $7 per user/month , When comparing Smartsheet to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Salesforce CRM cost is around the same cost of Smartsheet.
Which software includes more/better features?
We've compared Salesforce CRM Vs. Smartsheet based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Smartsheet: Collaboration, Document Management, Issue Tracking, Project Management, Resource Management.
Target customer size
Salesforce is optimal for people as well as companies.
Smartsheet Project Management software is suitable for businesses of all sizes, ranging from small businesses to large enterprises.
Smartsheet
starts at $7 per user/month
Smartsheet is a cloud-based project management solution that is developed to be used by individuals and by businesses that are in the manufacturing businesses, construction, and oil and gas companies among othe...
PriceDemoCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Smartsheet Specifications
ITQlick Score: | 96/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Project Management -> Smartsheet review |
Company: | SMARTSHEET |
Pricing: | starts at $7 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Smartsheet review, Smartsheet pricing, Smartsheet alternatives |
Compare features
Salesforce CRM: 21 Features
Smartsheet: 7 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.