Compare SalesforceIQ and Zoho CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - SalesforceIQ or Zoho CRM?

SalesforceIQ is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than SalesforceIQ (78/100). Zoho CRM offers users more features (16) than SalesforceIQ (5). There is a clear winner in this case and it is Zoho CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RelateIQ Vs. Zoho

RelateIQ: RelateIQ launched to the public in 2013, and have been delighting happy customers from companies like Asana, Box, and Knewton ever since. In 2014, was acquired by salesforce.com, becoming part of the world's #1 CRM platform.

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? SalesforceIQ or Zoho CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SalesforceIQ and Zoho CRM.

SalesforceIQ price starts at $25 per user/month , On a scale between 1 to 10 SalesforceIQ is rated 4, which is lower than the average cost of CRM software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: SalesforceIQ is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared SalesforceIQ Vs. Zoho CRM based on some of the most important and required CRM features.

SalesforceIQ: Email alerts, Project Collaboration, Lead Management, Email Performance Reports, Data integration.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

Customers of the software mainly include small and medium businesses. Zoho CRM is focused on startup to medium firms in different markets.