Compare Infor CRM and Oracle Siebel - Nov 2022

Shlomi LaviShlomi Lavi / Nov 05, 2022

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Bottom Line: Which is Better - Infor CRM or Oracle Siebel?

Oracle Siebel is more expensive to implement (TCO) than Infor CRM, and Oracle Siebel is rated higher (85/100) than Infor CRM (77/100). Infor CRM offers users more features (10) than Oracle Siebel (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Swiftpage Vs. Oracle Corporation

Swiftpage: We've built our business on delivering the most innovative and useful digital marketing solutions, and on developing partnerships for the long term. We're now stronger than ever. Our extensive product portfolio and experienced, knowledgeable team are the right combination for your dynamic business.

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Who is more expensive? Infor CRM or Oracle Siebel?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Infor CRM and Oracle Siebel.

Infor CRM price starts at $25 per user/month , On a scale between 1 to 10 Saleslogix is rated 4, which is lower than the average cost of CRM software. Oracle Siebel price starts at $3,750 per license , When comparing Oracle Siebel to its competitors, the software is rated 8 - higher than the average CRM software cost.

Bottom line: Oracle Siebel is more expensive than Infor CRM.

Which software includes more/better features?

We've compared Infor CRM Vs. Oracle Siebel based on some of the most important and required CRM features.

Infor CRM: Customer Self Service Portal, Customer Service, Document Management, Knowledge Base, Marketing Automation, Sales Automation, Sales Forecasting, Contact Management.

Oracle Siebel: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Infor CRM is ideal for start-ups, small to medium enterprises, and freelancers. Oracle Siebel is perfect for mid-size and large companies.



Infor CRM

ITQlick rating
(3.7/5)

starts at $25 per user/month

Infor CRM (Formerly SalesLogix) is a cloud-hosted customer relationship management system designed to help manage relationships, CRM and information. The platform offers comprehensive capabilities that allow us...

Categories: Construction Customer Management, Customer Service, Customer Success, Online CRM.

Oracle Siebel

ITQlick rating
(4.4/5)

starts at $3,750 per license

Oracle Siebel CRM is a cloud-based customer relationship management and sales force automation solution that targets to assist organizations to manage and influence their customer experiences. The platform feat...

Categories: Banking CRM, Casino CRM, Channel Management, Complaint Management, Customer Relationship Management.

Compare specifications

Compare features

Infor CRM: 10 Features

Customer Self Service Portal
Customer Service
Document Management
Knowledge Base
Marketing Automation
Sales Automation
Sales Forecasting
Contact Management
Sales and CRM Integration
Social Media

Oracle Siebel: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Infor CR...
ITQlick rating
3.7/5
Score
77/100
Pricing
4/10
License pricing
$25 per user/month
Functionality
21
Compare
Oracle S...
ITQlick rating
4.4/5
Score
85/100
Pricing
9.8/10
License pricing
$3,750 per license
Functionality
24
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.