Shlomi Lavi /
Apr 10, 2024
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Bottom Line: Which is Better - Salesnet CRM or Salesforce CRM?
Salesnet CRM is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Salesnet CRM (83/100). Salesforce CRM offers users more features (21) than Salesnet CRM (17). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesnet Vs. Salesforce.com
Salesnet : Salesnet was founded in 1999 and has been a pioneer in customer relationship management software since its inception. Salesnet is part of RightNow Technologies, a provider of on demand customer relationship management (CRM) solutions that help consumer-centric organizations deliver great customer experiences. RightNow Technologies is headquartered ...
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? Salesnet CRM or Salesforce?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesnet CRM and Salesforce.
Salesnet CRM price starts at $30 per user/month , On a scale between 1 to 10 Salesnet CRM is rated 4, which is lower than the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Salesnet CRM is more expensive than Salesforce.
Which software includes more/better features?
We've compared Salesnet CRM Vs. Salesforce CRM based on some of the most important and required CRM features.
Salesnet CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Dashboards.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
Salesnet CRM is ideal for small, medium and large businesses. Salesforce is optimal for people as well as companies.