Compare Salsa CRM and Zendesk Sell - Dec 2022

Shlomi LaviShlomi Lavi / Dec 12, 2022

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Bottom Line: Which is Better - Salsa CRM or Zendesk Sell?

Salsa CRM is more expensive to implement (TCO) than Zendesk Sell, and Salsa CRM is rated higher (95/100) than Zendesk Sell (89/100). Zendesk Sell offers users more features (10) than Salsa CRM (0).

Looking for the right Donation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salsa Labs Inc Vs. Base CRM

Salsa Labs Inc: Salsa’s online platform isn’t the only reason that you will want to become part of our network of more than 2,000 nonprofit and political organizations. The more you get to know us, the more you are going to like us. Besides being as fun to work with as our name implies, we are dedicated to your success like no other in the industry. We come from a...

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Who is more expensive? Salsa CRM or Base CRM?

The real total cost of ownership (TCO) of Donation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salsa CRM and Base CRM.

Salsa CRM price starts at $349 per month , On a scale between 1 to 10 Salsa CRM is rated 2, which is much lower than the average cost of Donation Management software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average Donation Management software cost.

Bottom line: Salsa CRM cost is around the same cost of Base CRM.

Which software includes more/better features?

We've compared Salsa CRM Vs. Zendesk Sell based on some of the most important and required Donation Management features.

Salsa CRM: We are still working to collect the list of features for Salsa CRM.

Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.

Target customer size

The typical users benefitting from Salsa CRM are mainly from the non-for-profit organizations, but it is also for use in small businesses (having less than 200 employees), medium-sized (500 to 1,500 employees) and even for large enterprises in the industry of IT and information-related services, mainly those engaging with the use of CRM, fundraising and constituent management. Zendesk Sell is perfect for companies of all sizes.



Salsa CRM

ITQlick rating
(4.2/5)

starts at $349 per month

Salsa CRM, by Salsa Labs of Bethesda, is a software-as-a-service (SaaS) type of applications working as a constituent management. An online supporter engagement is also integrated to this application.

Categories: Grant Management, Non-Profit.

Zendesk Sell

ITQlick rating
(4.4/5)

starts at $19 per user/month

Base CRM is a sales and CRM software that can help boost sales team productivity and business growth. The software can help users to manage their customers, work with leads and can be accessed from almost any i...

Categories: CRM, Banking CRM, Casino CRM, Channel Management, Complaint Management.

Compare specifications

Compare features

Salsa CRM: 0 Features

We are working to collect the list of features

Base CRM: 10 Features

Contact Management
Customer Database
Customer Service
Dashboards
Email Marketing
Knowledge Base
Lead Management
Sales Automation
Sales Forecasting
Sales Reports
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Salsa CR...
ITQlick rating
4.2/5
Score
95/100
Pricing
3/10
License pricing
$349 per month
Functionality
3
Compare
Zendesk ...
ITQlick rating
4.4/5
Score
89/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
29
Kindful
ITQlick rating
4.4/5
Score
92/100
Pricing
4.4/10
License pricing
$100 per month
Functionality
4
Charityp...
ITQlick rating
3.5/5
Score
92/100
Pricing
2/10
License pricing
$75 per month
Functionality
3
Keela
ITQlick rating
4.2/5
Score
91/100
Pricing
2/10
License pricing
$90 per month
Functionality
3
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.