Compare Salsa CRM and Callcap - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Salsa CRM or Callcap?

Callcap is more expensive to implement (TCO) than Salsa CRM, and Salsa CRM is rated higher (95/100) than Callcap (83/100).

Looking for the right Donation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salsa Labs Inc Vs. Callcap

Salsa Labs Inc: Salsa’s online platform isn’t the only reason that you will want to become part of our network of more than 2,000 nonprofit and political organizations. The more you get to know us, the more you are going to like us. Besides being as fun to work with as our name implies, we are dedicated to your success like no other in the industry. We come from a...

Callcap: Callcap is a Call Tracking and Monitoring solution for companies looking to improve ROI, marketing effectiveness and staff performance. Our suite of products help our clients decrease their costs, train their employees, and measure new marketing ventures immediately with the use of call tracking phone numbers and recorded call evaluation services.

Who is more expensive? Salsa CRM or Callcap?

The real total cost of ownership (TCO) of Donation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salsa CRM and Callcap.

Salsa CRM price starts at $349 per month , On a scale between 1 to 10 Salsa CRM is rated 2, which is much lower than the average cost of Donation Management software. Callcap price starts at $29 per month , When comparing Callcap to its competitors, the software is rated 6 - similar to the average Donation Management software cost.

Bottom line: Callcap is more expensive than Salsa CRM.

Which software includes more/better features?

We've compared Salsa CRM Vs. Callcap based on some of the most important and required Donation Management features.

Salsa CRM: We are still working to collect the list of features for Salsa CRM.

Callcap: We are still working to collect the list of features for Callcap.

Target customer size

The typical users benefitting from Salsa CRM are mainly from the non-for-profit organizations, but it is also for use in small businesses (having less than 200 employees), medium-sized (500 to 1,500 employees) and even for large enterprises in the industry of IT and information-related services, mainly those engaging with the use of CRM, fundraising and constituent management. and Callcap's target customer size include: Small, medium and large size businesses.