Compare Salsa CRM and Tenfold Sales Dialer - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Salsa CRM or Tenfold Sales Dialer?

Tenfold Sales Dialer is more expensive to implement (TCO) than Salsa CRM, and Salsa CRM is rated higher (95/100) than Tenfold Sales Dialer (77/100). Tenfold Sales Dialer offers users more features (5) than Salsa CRM (0).

Looking for the right Donation Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salsa Labs Inc Vs. TENFOLD

Salsa Labs Inc: Salsa’s online platform isn’t the only reason that you will want to become part of our network of more than 2,000 nonprofit and political organizations. The more you get to know us, the more you are going to like us. Besides being as fun to work with as our name implies, we are dedicated to your success like no other in the industry. We come from a...

TENFOLD: Tenfold allows me to focus on the conversation by managing the data inflow into SFDC with on-screen call management including call disposition, note taking, @mention co-workers and ability to create new Leads and Contacts.

Who is more expensive? Salsa CRM or Tenfold Sales Dialer?

The real total cost of ownership (TCO) of Donation Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salsa CRM and Tenfold Sales Dialer.

Salsa CRM price starts at $349 per month , On a scale between 1 to 10 Salsa CRM is rated 2, which is much lower than the average cost of Donation Management software. Tenfold Sales Dialer price starts at $20 per user/month , When comparing Tenfold Sales Dialer to its competitors, the software is rated 8 - higher than the average Donation Management software cost.

Bottom line: Tenfold Sales Dialer is more expensive than Salsa CRM.

Which software includes more/better features?

We've compared Salsa CRM Vs. Tenfold Sales Dialer based on some of the most important and required Donation Management features.

Salsa CRM: We are still working to collect the list of features for Salsa CRM.

Tenfold Sales Dialer: Customer Database, Customer Experience Management, Blended Call Center, CRM with Call Center, Call Center.

Target customer size

The typical users benefitting from Salsa CRM are mainly from the non-for-profit organizations, but it is also for use in small businesses (having less than 200 employees), medium-sized (500 to 1,500 employees) and even for large enterprises in the industry of IT and information-related services, mainly those engaging with the use of CRM, fundraising and constituent management. The major customers of the Tenfold Sales Dialer are entrepreneurs who have small (typically has 10 to 100 employees) and/or medium-sized (typically has 100 to 1,000 employees) businesses and are enjoying the technology-related benefits they obtained from IT, data and web hosting and information related services, mainly with contact center management.