Compare SolarWinds Service Desk and Informatica PowerCenter - Nov 2022

Shlomi Lavi

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Bottom Line: Which is Better - SolarWinds Service Desk or Informatica PowerCenter?

SolarWinds Service Desk is more expensive to implement (TCO) than Informatica PowerCenter, and Informatica PowerCenter is rated higher (87/100) than SolarWinds Service Desk (71/100). SolarWinds Service Desk offers users more features (24) than Informatica PowerCenter (3).

Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Samanage Vs. Informatica

Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...

Informatica: Informatica provides data integration software and services that enable organizations to gain a competitive advantage in today’s global information economy by empowering them with timely, relevant and trustworthy data for their top business imperatives.

Who is more expensive? SolarWinds Service Desk or Informatica PowerCenter?

The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Informatica PowerCenter.

SolarWinds Service Desk price starts at $15 per user/month , On a scale between 1 to 10 Samanage Asset Management is rated 6, which is similar to the average cost of IT Management software. Informatica PowerCenter price starts at $2,000 per month , When comparing Informatica PowerCenter to its competitors, the software is rated 4 - lower than the average IT Management software cost.

Bottom line: SolarWinds Service Desk is more expensive than Informatica PowerCenter.

Which software includes more/better features?

We've compared SolarWinds Service Desk Vs. Informatica PowerCenter based on some of the most important and required IT Management features.

SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.

Informatica PowerCenter: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. Although the software is most suitable for small and medium businesses, it has also been deployed on enterprise level because of its flexible architecture and extensive functionality.