Shlomi Lavi /
Nov 06, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - SolarWinds Service Desk or ManageEngine Plus?
SolarWinds Service Desk is more expensive to implement (TCO) than ManageEngine Plus, and ManageEngine Plus is rated higher (78/100) than SolarWinds Service Desk (71/100). SolarWinds Service Desk offers users more features (24) than ManageEngine Plus (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. ManageEngine
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
Who is more expensive? SolarWinds Service Desk or ManageEngine Exchange Reporter Plus?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and ManageEngine Exchange Reporter Plus.
SolarWinds Service Desk price starts at $15 per user/month , On a scale between 1 to 10 Samanage Asset Management is rated 6, which is similar to the average cost of IT Management software. ManageEngine Exchange Reporter Plus price starts at $345 per year , When comparing ManageEngine Exchange Reporter Plus to its competitors, the software is rated 2 - much lower than the average IT Management software cost.
Bottom line: SolarWinds Service Desk is more expensive than ManageEngine Exchange Reporter Plus.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. ManageEngine Plus based on some of the most important and required IT Management features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
ManageEngine Exchange Reporter Plus: We are still working to collect the list of features for ManageEngine Exchange Reporter Plus.
Target customer size
SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. Customers of the software include businesses of all sizes and a wide range of types.