Compare SolarWinds Service Desk and Microsoft Exchange - Nov 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - SolarWinds Service Desk or Microsoft Exchange?
SolarWinds Service Desk is more expensive to implement (TCO) than Microsoft Exchange, and SolarWinds Service Desk is rated higher (71/100) than Microsoft Exchange (58/100). SolarWinds Service Desk offers users more features (24) than Microsoft Exchange (3).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Microsoft
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
Who is more expensive? SolarWinds Service Desk or Microsoft Exchange?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Microsoft Exchange.
SolarWinds Service Desk price starts at $15 per user/month , On a scale between 1 to 10 Samanage Asset Management is rated 6, which is similar to the average cost of IT Management software. Microsoft Exchange price starts at $4 per user/month , When comparing Microsoft Exchange to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: SolarWinds Service Desk is more expensive than Microsoft Exchange.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Microsoft Exchange based on some of the most important and required IT Management features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Microsoft Exchange: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. Microsoft Exchange offers tailor made solutions for companies of various shapes and sizes and is suitable for IT administrators and system administrators of companies.
Microsoft Exchange
starts at $4 per user/month
Microsoft Exchange is an email server solution designed for businesses that can help users to get their business contacts, email and calendar right on their browser, PC or phone. It can help users to ensure th...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 71/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | IT Management -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $15 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Microsoft Exchange Specifications
ITQlick Score: | 58/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | IT Management -> Microsoft Exchange review |
Company: | Microsoft |
Pricing: | starts at $4 per user/month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Microsoft Exchange review, Microsoft Exchange pricing, Microsoft Exchange alternatives |
Compare features
SolarWinds Service Desk: 24 Features
Microsoft Exchange: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.