Compare SolarWinds Service Desk and PingFederate - Nov 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or PingFederate?
SolarWinds Service Desk is more expensive to implement (TCO) than PingFederate, and PingFederate is rated higher (87/100) than SolarWinds Service Desk (71/100). SolarWinds Service Desk offers users more features (24) than PingFederate (3).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Promisec
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Promisec: Promisec is a pioneer in endpoint Agentless visibility and remediation, empowering organizations to avoid threats and disarm attacks that can lead to unwanted headlines and penalties. Our technology assures users that their endpoints are secure, audits are clean, regulations are met, and vulnerabilities are addressed proactively.
Who is more expensive? SolarWinds Service Desk or PingFederate?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and PingFederate.
SolarWinds Service Desk price starts at $15 per user/month , On a scale between 1 to 10 Samanage Asset Management is rated 6, which is similar to the average cost of IT Management software. PingFederate price starts at $20,000 per year , When comparing PingFederate to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: SolarWinds Service Desk is more expensive than PingFederate.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. PingFederate based on some of the most important and required IT Management features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
PingFederate: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. PingFederate is suitable for companies of all shapes and sizes including security, healthcare, food, media and entertainment, manufacturing and more.
PingFederate
starts at $20,000 per year
PingFederate is a federated identity management solution that comes with high-integrity identity security tools required to set a centralize control over authentication and identities. The solution prov...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 71/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IT Management -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $15 per user/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
PingFederate Specifications
ITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | IT Management -> PingFederate review |
Company: | Promisec |
Pricing: | starts at $20,000 per year |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | PingFederate review, PingFederate pricing, PingFederate alternatives |
Compare features
SolarWinds Service Desk: 24 Features
PingFederate: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.