Shlomi Lavi /
Nov 06, 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Profile Watchdog?
SolarWinds Service Desk is more expensive to implement (TCO) than Profile Watchdog, and SolarWinds Service Desk is rated higher (71/100) than Profile Watchdog (57/100). SolarWinds Service Desk offers users more features (24) than Profile Watchdog (0).
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. OpsTel Services
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
OpsTel Services: OpsTel Services provides solutions that leverage technology functionality while focusing on delivering exactly what contact center operations management teams require to do their job more effectively with greater efficiency. We are always looking for ways to enhance existing processes and technology functionality to deliver optimal results. Our gui...
Who is more expensive? SolarWinds Service Desk or Profile Watchdog?
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Profile Watchdog.
SolarWinds Service Desk price starts at $15 per user/month , On a scale between 1 to 10 Samanage Asset Management is rated 6, which is similar to the average cost of IT Management software. Profile Watchdog price starts at $49 per month , When comparing Profile Watchdog to its competitors, the software is rated 4 - lower than the average IT Management software cost.
Bottom line: SolarWinds Service Desk is more expensive than Profile Watchdog.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Profile Watchdog based on some of the most important and required IT Management features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Profile Watchdog: We are still working to collect the list of features for Profile Watchdog.
Target customer size
SolarWinds Service Desk is ideal for small to medium to large businesses that need to organize their IT assets and operations. and Profile Watchdog's target customer size include: Small businesses and start ups.